Zen Technology Solutions has garnered exceptional reviews from both small and large companies for their efficient IT support services. A small business client highlighted, “Since partnering with Zen, our ticket resolution time has decreased by 50%.” Another reviewer from a medium-sized enterprise noted improved operations with a 30% increase in system uptime. Clients consistently appreciate the expertise, with several mentioning tailored solutions involving Microsoft Azure and CrowdStrike. The most commonly praised service aspect is their 24/7 support, enhancing operational continuity. Clients also commend Zen’s proactive monitoring, which has significantly reduced downtime and cyber threats, leading to an 85% satisfaction rate.
Zen Technology Solutions
- San Jose, CA
- N.A.Minimum Monthly Retainer
- N.A. Minimum Project Size
- 2-10 No. of employees:
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Executives:
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Founded:
2018
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Awards:
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Key Uniques:
- 24/7 Monitoring for IT systems
- 15-minute or less response time
- 40% average cost savings
Services:
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Partners:
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Most Common Feedback:
Professional, Thorough, Organized
Professional, Thorough, Organized
Rating
At CloudSecureTech, we analyse the company's reviews and service level via various methods including mystery calling, online review analysis, and background checks.
At CloudSecureTech, we analyse the company's reviews and service level via various methods including mystery calling, online review analysis, and background checks.
3/5