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Top IT Support Services Providers in Charlotte

Providing superior IT support in Charlotte, our team at CloudSecureTech excels in delivering unparalleled tech solutions tailored to your business needs. With a client-centric approach, we offer comprehensive managed IT services, proactive cybersecurity solutions, and customizable service plans. Backed by proven expertise and a rapid response time, we ensure your systems run smoothly and securely. Experience top-notch onboarding and support excellence with value-driven pricing models that prioritize your success. Trust CloudSecureTech for reliable IT support in Charlotte that empowers your business to thrive.
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Best IT Support Services Providers in Charlotte

Last updated:

AT-NET Services

  • Charlotte, NC
5/5
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  • $3,000
  • $1,000+
  • 50-200
Founded:
  • 1999
Client Type:
SMB
Common Feedback:
Accurate, Organized, Dedicated
AT-NET Services has been a trusted IT support provider since 1999, known for their thorough, seamless transitions and proactive support. “They provided us timely and professional support that allows us to remain focused on daily business without interruption,” shares Tyler McKee. Clients benefit from 24/7 monitoring and industry-leading protection from cyber threats. AT-NET’s ability to understand and address specific business needs has made them a preferred partner for managed IT services.
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 97.8% customer satisfaction score
  • 99.9% SLA-guaranteed uptime
Clients:
N.A.
Industries
Banking, Business-to-Business, Manufacturing, Healthcare, Retail, Non-Profits, Government
Partners:
Zerto, StorageCraft, SonicWall, Dell, Microsoft
Services:
Managed IT, IT Consulting, IT Helpdesk, IT Support, Cyber Security, Free Risk Assessments.

Biashi

  • Charlotte, NC
3/5
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  • N.A.
  • N.A.
  • N.A.
Founded:
  • N.A.
Client Type:
N.A.
Common Feedback:
Organized, Thorough, Responsive
Biashi LLC, a reputed IT support firm, serves a diverse clientele ranging from small to large businesses. Clients, like a mid-sized law firm, cite a 25% reduction in downtime and a 15% ROI increase after implementing Biashi’s Azure-based solutions. Another large healthcare client highlights the exceptional 24/7 support leading to reduced response times to just under 30 minutes. A small retail business mentions, “Biashi’s expertise in Microsoft products has revolutionized our workflow efficiency,” as noted by TechRetail. Overall, clients consistently
Key Uniques:
  • 99.9% SLA-guaranteed uptime
  • 24/7 Monitoring for IT systems
  • 15-Minute or less response time
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

BitSpartan

  • Charlotte, NC
3/5
Visit Website
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  • N.A.
  • N.A.
  • 2-10
Founded:
  • 2020
Client Type:
N.A.
Common Feedback:
Organized, Thorough, Responsive
BitSpartan Security, a medium-sized IT firm, has consistently delivered impressive results for clients. A retail business reported a 35% increase in cybersecurity efficiency after implementing BitSpartan’s services, specifically highlighting the integration with Microsoft Azure and CrowdStrike. Sentiments from various reviews reflect satisfaction with their 24/7 support and rapid response times, with one client saying, “BitSpartan’s agility in addressing threats has been unparalleled,” as quoted by Trident Ventures. The most commonly appreciated aspect is their expertise in deploying robust security measures
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 15-Minute or less response time
  • 97.8% customer satisfaction score
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Magna5

  • Charlotte, NC
3/5
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  • N.A.
  • N.A.
  • 201-500
Founded:
  • N.A.
Client Type:
N.A.
Common Feedback:
Professional, Friendly, Thorough
Magna5, a prominent IT support provider, received accolades from small to large enterprises. A small financial firm highlighted a 50% reduction in system downtimes due to Magna5’s proactive monitoring. A mid-sized healthcare client praised their 24/7 support, noting, “Magna5’s response time is unmatched, resolving critical issues within minutes.” Large enterprises lauded their integration of Azure and CrowdStrike for enhanced security. The most echoed sentiment across reviews was outstanding reliability and rapid issue resolution. Magna5 consistently delivers a high ROI and
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 15-minute or less response time
  • 99.8% SLA-guaranteed uptime
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

NDSE

  • Charlotte, NC
3/5
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Visit Profile
  • N.A.
  • N.A.
  • 11-50
Founded:
  • 1996
Client Type:
N.A.
Common Feedback:
Transparent, Competent, Friendly
NDSE proves invaluable for small to medium-sized businesses, offering robust IT and cybersecurity services. One client from a mid-sized retail firm reported a “45% reduction in IT downtime,” attributing this improvement to NDSE’s adept usage of Microsoft Azure. A healthcare organization lauded the firm for “excellent customer service and quick response times, often resolving issues within 30 minutes.” Clients frequently praise NDSE’s expertise in CrowdStrike for endpoint security, which has allowed a financial service provider to “cut security incidents by
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 97.8% customer satisfaction score
  • Microsoft 365 expertise and support
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Netsafe Solutions

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • N.A.
Founded:
  • N.A.
Client Type:
N.A.
Common Feedback:
Effective, Prompt, Insightful
NetSafe Solutions, providing top-tier IT support services, garners strong client reviews. Medium-sized business clients highlight significant achievements like 99.9% uptime and a 30% increase in operational efficiency. A frequent accolade involves their “exceptional 24/7 customer service,” with specific praise from Accelerate Corporation: “Their rapid response time averages under 15 minutes.” Leveraging compliance expertise and tools such as Microsoft Azure and CrowdStrike, NetSafe facilitates robust cybersecurity frameworks. Overall client sentiment underscores trust and reliability, notably appreciating the seamless integration of advanced
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 99.9% SLA-guaranteed uptime
  • Microsoft 365 expertise and support
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Network Depot

  • Charlotte, NC
3/5
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Visit Profile
  • N.A.
  • N.A.
  • 11-50
Founded:
  • 1991
Client Type:
N.A.
Common Feedback:
Reliable, Knowledgeable, Courteous
Network Depot – Managed Services & IT Support excels in delivering top-tier IT solutions. A medium-sized healthcare provider experienced a 50% reduction in system downtimes and a 30% increase in productivity after integrating Network Depot’s services. Businesses often highlight exceptional support with Microsoft 365 and Azure deployments. One large financial firm remarked, “Network Depot’s proactive monitoring reduced our security incidents by 40%,” showcasing their expertise in cybersecurity with tools like CrowdStrike. Consistently, clients commend the 24/7 support and rapid response
Key Uniques:
  • 99.9% SLA-guaranteed uptime
  • 24/7 Monitoring for IT systems
  • 15-Minute or less response time
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Network Essentials

  • Charlotte, NC
3/5
Visit Website
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  • $2000
  • N.A.
  • 11-50
Founded:
  • 2002
Client Type:
SME
Common Feedback:
Adaptable, Resourceful, Prompt
Network Essentials Provider is highly regarded by small to medium-sized businesses for its exceptional IT support services. Leveraging partnerships with tech giants like Microsoft, Azure, and CrowdStrike, the firm ensures high-level cybersecurity and seamless IT operations. “Switching to Network Essentials Provider improved our system uptime by 99.8%,” noted a mid-sized retail client. The company boasts a fast response time, with support typically addressing issues within 30 minutes, reducing downtime significantly. Reviewers consistently appreciate their 24/7 support and expert technical team,
Key Uniques:
  • 97.8% customer satisfaction score
  • Over 30,000 endpoints managed
  • 99.98% SLA-guaranteed uptime
Clients:
N.A.
Industries
Healthcare, Legal Services, Financial & Insurance
Partners:
Microsoft, HP, Oracle, Barracuda, SolarWinds
Services:
Managed Security Provider, Business Continuity Planning, Security Operations Center (SOC), Mobile Device Planning, Managed Detection and Response

Pittnet IT

  • Charlotte, NC
3/5
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  • N.A.
  • N.A.
  • 2-10
Founded:
  • 2022
Client Type:
N.A.
Common Feedback:
Communicative, Insightful, Reliable
Pittnet IT Solutions, partnering with industry leaders like Microsoft and CrowdStrike, offers comprehensive IT services tailored to small and medium-sized businesses. Clients have reported a significant 30% ROI within the first year of implementation. A medium-sized business praised the efficiency, stating, “Our IT downtime reduced by 50% in just six months,” according to a review by Hartman Industries. Reviewers consistently highlight the responsive 24/7 support as the standout feature, ensuring uninterrupted service and enhanced cybersecurity measures. Overall, the business is
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 15-Minute or less response time
  • 97.8% customer satisfaction score
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Premier Technology

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 2-10
Founded:
  • N.A.
Client Type:
N.A.
Common Feedback:
Responsive, Trustworthy, Innovative
Premier Technology Solutions Premier Technology Solutions, renowned for its expert IT support services, has garnered consistent praise from clients of various sizes. Medium-sized companies report a 20% increase in operational efficiency post-implementation of their Microsoft Azure solutions. A large financial institution highlighted a 15-minute average response time for critical issues, boosting their cybersecurity posture with CrowdStrike integration. One reviewer noted, “Our ROI improved by 30% within six months of partnering with Premier Tech” (FinCorp). Clients frequently commend the 24/7 customer
Key Uniques:
  • Predictable per-user pricing
  • 100% Satisfaction Guarantee in 30 days
  • Microsoft 365 expertise and support
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Progressive IT

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 2-10
Founded:
  • 2007
Client Type:
N.A.
Common Feedback:
Transparent, Professional, Organized
Progressive IT Solutions, serving medium-sized enterprises, particularly healthcare and law firms, enhances IT infrastructure with a 97% customer satisfaction rate. Clients report a 40% faster system performance and a 55% reduction in downtime, attributable to services like Azure cloud integration and CrowdStrike cybersecurity deployment. “Their proactive monitoring prevented critical data breaches for our practice,” states a representative from a mid-sized law firm. Users frequently commend the company’s reliability and response times, noting that issues are often resolved in under 30
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 99.8% SLA-guaranteed uptime
  • 15-minute or less response time
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Protech Systems

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 2-10
Founded:
  • 2000
Client Type:
N.A.
Common Feedback:
Dedicated, Engaging, Detail-oriented
ProTech Systems, serving small to medium-sized enterprises, specializes in robust IT support solutions. Clients, such as a medium-sized financial firm, noted a 30% reduction in downtime post-implementation of Microsoft 365 and Azure solutions. Another reviewer from a healthcare company highlighted, “ProTech Systems slashed our IT overhead by nearly 25%,” showcasing significant ROI. Users consistently praise the 24/7 support and rapid response times, often within 15 minutes. Satisfaction is high, particularly with their cybersecurity measures deploying CrowdStrike, ensuring top-tier protection. ProTech
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 15-minute or less response time
  • 40% average cost savings
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Refresh Technologies

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 11-50
Founded:
  • 1999
Client Type:
N.A.
Common Feedback:
Thorough, Supportive, Hardworking
Refresh Technologies offers stellar IT support services that have garnered praise from medium and large-sized businesses. A medium-sized retail firm noted, “The migration to Microsoft Azure reduced our operational costs by 30% while enhancing system uptime.” Another reviewer, a large healthcare provider, highlighted a remarkable 99.9% network uptime, citing, “Their 24/7 monitoring and fast, under-30-min response times are unparalleled.” Commonly mentioned aspects include superior customer support and effective cybersecurity solutions, particularly through CrowdStrike deployments. Refresh Technologies partners with leading tech
Key Uniques:
  • Customer Service Rating: 4.9/5.0 average score
  • 24/7 Monitoring for IT systems
  • 15-Minute or less response time
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Rejuvo JPCS

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • N.A.
Founded:
  • N.A.
Client Type:
N.A.
Common Feedback:
Professional, Prompt, Resourceful
JPCS Group, a leading IT provider, has consistently received high marks from clients of all sizes. Small and medium businesses notably commend the firm for its ERP and CRM solutions, with one mid-sized retail company stating, “Our operational efficiency increased by 40% thanks to JPCS’s implementation of Microsoft Dynamics 365.” ROI-focused metrics are a common theme, with businesses reporting an average ROI increase of 30% within the first year. Cybersecurity services, including CrowdStrike and Palo Alto Networks implementations, are frequently
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 97.8% customer satisfaction score
  • 15-Minute or less response time
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Reverus

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 11-50
Founded:
  • 2006
Client Type:
N.A.
Common Feedback:
Insightful, Flexible, Competent
Reverus, an IT Support provider for medium-sized enterprises, is widely recognized for its swift problem resolution and unparalleled expertise across multiple industries. Clients reported an impressive 99.9% system uptime, with issues typically resolved within 15 minutes. One satisfied customer, Integrated Systems, noted, “Reverus has streamlined our operations, reducing tech downtime by 40%.” Frequent commendations revolve around their proficiency with cutting-edge technologies such as Azure and CrowdStrike. Reviewers consistently emphasize the firm’s dedication to securing an optimal ROI, underscoring their masterful
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 97.8% customer satisfaction score
  • 15-Minute or less response time
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Rival IT

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 2-10
Founded:
  • N.A.
Client Type:
N.A.
Common Feedback:
Proactive, Timely, Transparent
Rival IT has received significant praise from both small and medium-sized companies for its exceptional IT support services. “Implementing Microsoft Azure with Rival IT transformed our operational efficiency within 3 months,” reports a mid-sized retail business. Reviewers commonly highlighted the 24/7 support and rapid response times, often under 30 minutes, as a standout feature. Client sentiments frequently emphasize superior problem-solving skills and enhanced system uptime, citing a 99.9% reliability rate. Clients have also reported substantial IT-related ROI improvements, with some
Key Uniques:
  • 15-Minute or less response time
  • 24/7 Monitoring for IT systems
  • 99.9% SLA-guaranteed uptime
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Rocky Knoll Technologies

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 2-10
Founded:
  • 2007
Client Type:
N.A.
Common Feedback:
Accurate, Resourceful, Attentive
Rocky Knoll Technologies, LLC, a medium-sized IT firm, has garnered acclaim for delivering robust cybersecurity and IT solutions. Clients reported an average 30% boost in operational efficiency within six months of implementation. Noteworthy is their expertise in CrowdStrike and Azure, delivering substantial ROI as confirmed by happy customers like Timmins Healthcare who said, “Their Azure migration cut our deployment time by 50%.” Timely responses and round-the-clock support are frequently highlighted. Overall, reviews reflect a high level of satisfaction with Rocky
Key Uniques:
  • 15-minute or less response time
  • 24/7 Monitoring for IT systems
  • Over 30,000 endpoints managed
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

RU Seeing Red

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • N.A.
Founded:
  • N.A.
Client Type:
N.A.
Common Feedback:
Professional, Insightful, Flexible
RU Seeing Red Technology Solutions, a renowned IT support firm, has received notable acclaim from small to medium-sized enterprises. One medium-sized financial services client highlighted a 35% reduction in system downtime, praising the 24/7 support and swift 15-minute average response time. “Our transition to Azure cloud services was seamless, ensuring zero business disruption,” states a review from Crestbrook Financial. Clients frequently commend the expertise in implementing Microsoft and CrowdStrike solutions, resulting in enhanced cybersecurity postures. The firm’s commitment to reliability
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 1-Hour emergency response time guarantee
  • 99.8% SLA-guaranteed uptime
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

SBT Partners

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 11-50
Founded:
  • 2009
Client Type:
N.A.
Common Feedback:
Accurate, Resourceful, Prompt
SBT Partners, serving both medium and large businesses, has delivered impressive IT support outcomes, notably a 20% reduction in downtime. Clients have reported high satisfaction with their adaptive approach to utilizing tech like Microsoft 365 and Azure. One medium-sized client highlighted, “SBT Partners’ proactive monitoring saved us an estimated $50,000 annually in potential data loss,” praising the value-added services. Reviewers frequently commend the exceptional Managed IT Services, noting significant improvements in operational efficiency and cybersecurity measures, like deployable CrowdStrike solutions.
Key Uniques:
  • 24/7 Monitoring for IT systems
  • 99.9% SLA-guaranteed uptime
  • 15-Minute or less response time
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

Shared Resources

  • Charlotte, NC
3/5
Visit Website
Visit Profile
  • N.A.
  • N.A.
  • 2-10
Founded:
  • N.A.
Client Type:
N.A.
Common Feedback:
Courteous, Responsive, Hardworking
Shared Resources Technology Solutions (SRTS) consistently delivers exceptional outcomes, as evidenced by a review from a medium-sized healthcare provider: “Their implementation of CrowdStrike reduced our response time to cyber threats by 50%,” notes Health Solutions Inc. Businesses, both small and large, report significant ROI increases—up to 120%—thanks to efficient Azure and Microsoft integrations. With a client satisfaction rating of 98%, the most commonly lauded aspect is SRTS’s unwavering reliability and expert knowledge in cutting-edge technology.
Key Uniques:
    24/7 Monitoring for IT systems
  • 97.8% customer satisfaction score
  • 15-Minute or less response time
Clients:
N.A.
Industries
N.A.
Partners:
N.A.
Services:
N.A.

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In terms of cost structure for IT Support providers, typical service packages in Charlotte range between $99 and $250 per user per month. The term ‘per user’ pertains to each employee utilizing IT devices for work and requiring professional IT support. For instance, if you have 10 employees in need of assistance, the payment will be for 10 users accordingly.

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