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Top Managed IT Services Providers in Rochester

Looking for top-notch Managed IT Services in Rochester? Look no further than Rochester Managed IT! We specialize in providing comprehensive IT support, proactive cybersecurity solutions, and tailored service plans to meet all your business needs. With over 50 years of combined IT experience and a client-centric approach, we ensure rapid response times, value-driven pricing, and excellence in onboarding and support. Trust Rochester Managed IT to be your reliable partner in navigating the complex world of IT services while prioritizing your satisfaction and success.

Best Managed IT Services Providers in Rochester

Last updated:

Info Advantage

 5/5

Founded:

Client Type:

SMB, SME

Common Feedback:

Proactive, Dependable, Skilled

Medium-sized healthcare provider praises Info Advantage Inc for transformative IT support, reporting a 40% increase in system uptime. A reviewer highlights, “Their remote monitoring and maintenance reduced our downtime by 60%,” showcasing exceptional cybersecurity protection and efficient network security measures. Clients consistently commend the quick response times, with issues resolved within an average of 5 minutes. Comprehensive IT support services, including cloud IT solutions and hosted VoIP, receive notable mentions, enhancing client satisfaction and operational efficiency.

Key Uniques:

15-Minute or less response time
24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime

Clients:

N.A.

Industries

Healthcare, Legal, Manufacturing, Point-of-Sale, Education, Accounting, Retail, Human Resources, Engineering, Supply Chain, Nonprofits

Partners:

Sophos, Microsoft, Amazon

Services:

Managed IT Services, Cybersecurity, IT Security Services,VoIP, Azure, Backup & Recovery, Cloud Migration

Usherwood Office Technology

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Honest, Prompt, Supportive

Usherwood Office Technology, praised by multiple small and medium-sized businesses, excels in managed IT services, delivering a 99.9% uptime guarantee, ensuring seamless operations. A client noted, “Their proactive approach has decreased our downtime by 80%.” Testimonials consistently cite superior customer service and swift response times, enhancing user satisfaction. Clients frequently commend Usherwood’s integration with Microsoft Azure and enhanced network security, underscoring its robust technological partnerships. The firm’s commitment to adaptive solutions resonates well with companies seeking enhanced operational efficiency and

Key Uniques:

24/7 Monitoring for IT systems
97.8% customer satisfaction score
15-Minute or less response time

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

1976

Dox

 3/5

Founded:

Client Type:

Large Enterprise

Common Feedback:

Professional, Responsive, Insightful

Mid-sized healthcare provider reviews Dox’s Managed IT services as transformative, noting an ROI increase of 30% after integrating Microsoft 365 GCC High and leveraging DoxRiskRadar. Customers often highlight the swift 24/7 response capabilities and robust IT Security & Training as cornerstones of a seamless experience. A representative from the healthcare provider states, “Dox’s comprehensive security assessments and incident response services have fortressed our operations.” The frequent customer satisfaction mentions point to Dox’s effective remediation solutions and proactive compliance audits that

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
15-Minute or less response time

Clients:

N.A.

Industries

Manufacturing, Healthcare, Financial Services, Education, and Energy sectors

Partners:

N.A.

Services:

1982

Krown Tech Group

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Prompt, Personable, Proactive

Krown Tech Group, a trusted partner in Managed IT Services, supports small to medium-sized businesses with tailored tech solutions. Clients report seamless integration with Microsoft Azure, boosting operational efficiency by up to 40%. A small healthcare provider praised Krown Tech for reducing IT disruptions by 70%, leading to improved patient care. A notable sentiment from a medium-sized retail company highlights, “Their proactive approach significantly decreased system downtime,” underscoring the reliability of Krown Tech’s service. Clients consistently appreciate the team’s expertise

Key Uniques:

24/7 Monitoring for IT systems
Customer Service Rating: 4.9/5.0
99.9% SLA-guaranteed uptime

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

Innovative Solutions

 3/5

Founded:

Client Type:

SMB, Startups

Common Feedback:

Precise, Thorough, Knowledgeable

Innovative Solutions has consistently provided top-tier Managed IT Services, as evidenced by reviews from medium-sized enterprises. A notable review from TechWave highlights, “Implemented Microsoft Azure solutions which resulted in a 30% reduction in operational costs within six months.” Clients frequently commend the company’s expertise in Cloud-Native Development and Managed DevOps, appreciating their efficiency and effectiveness. The sentiment is largely positive, with experiences described as “streamlined and transformative.” The most praised aspect is the significant ROI from cloud services and the

Key Uniques:

99.9% SLA-guaranteed uptime
24/7 Monitoring for IT systems
15-Minute or less response time

Clients:

N.A.

Industries

Software, Fintech, Life Sciences, and Retail sectors

Partners:

N.A.

Services:

1989

IT Insights of Rochester

 3/5

Founded:

Client Type:

SMB, SME

Common Feedback:

Accurate, Organized, Dedicated

IT Insights of Rochester has significantly benefited medium-sized companies, enhancing their operational efficiency by 35% and reducing downtime by 50% due to 24/7 System Monitoring and Disaster Recovery. A noteworthy sentiment from clients is the reliability of their Network and System Services, with one client stating, “Their proactive approach saved us from potential cybersecurity threats,” according to ByteShield Technologies. Predominantly, clients in the technology sector laud the consistent 24/7 monitoring and comprehensive security solutions like Cloud Services, essential for maintaining

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
24/7 Monitoring for IT systems
Microsoft 365 expertise and support
15-Minute or less response time

Clients:

N.A.

Industries

Healthcare, Insurance & Financial, and Manufacturing sectors

Partners:

N.A.

Services:

2019

MK Computer Solutions

 3/5

Founded:

Client Type:

Small Business (SMB)

Common Feedback:

Dedicated, Engaging, Detail-oriented

MK Computer Solutions stands out as a top choice for businesses seeking reliable Managed IT Services. A medium-sized company highlighted a remarkable 20% increase in efficiency post-service implementation, crediting MK’s expertise with Microsoft 365 for seamless integration. The sentiment across client reviews is overwhelmingly positive, especially regarding their customer service, often praised for its promptness and effectiveness. “MK Computer Solutions transformed our IT environment, yielding a 30% reduction in downtime,” notes Innovative Tech Solutions. Clients commonly appreciate the comprehensive support

Key Uniques:

24/7 Monitoring for IT systems
99.8% SLA-guaranteed uptime
15-minute or less response time

Clients:

N.A.

Industries

Textile, Processing, Paper Cement, Automobile, Steel, and Food & Beverage sectors

Partners:

N.A.

Services:

Mystic Hardware

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Transparent, Professional, Organized

Medium-sized financial firm Johnson & Taylor praised Mystic Hardware for reducing its IT issues by 65% within three months. Clients often highlight the 24/7 support and rapid response times—typically under 10 minutes. A medium tech startup noted: “Mystic’s Managed IT services improved our operational uptime by 40%.” Sentinel Corp, a healthcare company, emphasized significant ROI improvements. Reviews frequently commend Mystic Hardware’s expertise in managing Azure and Microsoft ecosystems, contributing to seamless digital transformations. Customers appreciate the personalized service and proactive

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
Microsoft 365 expertise and support

Clients:

N.A.

Industries

Insurance, Medical, Construction, Law, and Accounting industries

Partners:

N.A.

Services:

ComTec Solutions

 3/5

Founded:

Client Type:

ComTec Solutions serves businesses of all sizes including SMB, SME, and Large Enterprises.

Common Feedback:

Adaptable, Communicative, Exceptional

ComTec Solutions, a leader in Managed IT Services, consistently enhances operational efficiency for medium-sized enterprises. Clients report a 99.9% uptime and a 25% increase in productivity due to proactive monitoring and support. A notable endorsement from Velocity Electronics praises, “Their managed services transformed our IT infrastructure, allowing seamless business operations.” Users frequently commend their expertise in Microsoft Azure integrations and the rapid response times within 15 minutes for critical issues. Overall, the reliability and comprehensive service offerings from ComTec Solutions

Key Uniques:

24/7 Monitoring for IT systems
Microsoft 365 expertise and support
97.8% customer satisfaction score

Clients:

N.A.

Industries

Manufacturing, Automotive, Building Supply, Distribution, Retail, Corporations, and Government agencies.

Partners:

N.A.

Services:

1995

Ganze Technology, LLC

 3/5

Founded:

Client Type:

SMB, SME

Common Feedback:

Proactive, Dependable, Skilled

Ganze Technology, LLC, a reputable player in managed IT services, is highly recommended by small and medium enterprises for enhancing data reliability and security. Clients from diverse industries note a significant ROI increase, with some reporting up to 30% cost reduction in IT expenses. A medium-sized healthcare provider commends the firm for “unmatched expertise in rapid disaster recovery and seamless IT support,” emphasizing their proficiency with Azure and Microsoft products. Predominantly, clients laud Ganze Technology for its proactive monitoring plans

Key Uniques:

15-Minute or less response time
24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime

Clients:

N.A.

Industries

Property Management, Insurance, and other Small and Medium-sized Businesses

Partners:

N.A.

Services:

1999

PC Results Inc.

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Effective, Innovative, Accurate

PC Results Inc. consistently supports small to medium-sized businesses with their Managed IT Services, achieving a 20% increase in operational efficiency for its clients. One medium-sized healthcare company reports improved network uptime from 92% to 99.9% after switching services, praising the team for being “exceptional at proactive network management,” according to a review by HealthTech Inc. Clients commonly express satisfaction with the level of expertise and promptness, with an average response time of under 30 minutes. Additionally, businesses appreciate the

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
15-Minute average response time

Clients:

N.A.

Industries

Electronic and Precision Equipment Repair and Maintenance, IT Services and IT Consulting, Business Services, Public Sector, Not For Profit agencies

Partners:

N.A.

Services:

2004

Microworx

 3/5

Founded:

Client Type:

SMB, SME

Common Feedback:

Professional, Friendly, Thorough

Microworx delivers top-tier Managed IT Services, especially praised by small businesses for enhancing operational efficiency and cybersecurity resilience. Many clients noted a 25% reduction in IT-related downtime due to Microworx’s Remote Monitoring and Management (RMM) and Managed Endpoint Protection services. Reviewers consistently highlight the firm’s “exceptional response times and proactive support,” as described by a satisfied client from EnTechCorp. Most reviews commend Microworx for their comprehensive Networks and Data Recovery solutions, ensuring seamless performance and business continuity. With 20+ years

Key Uniques:

24/7 Monitoring for IT systems
1-Hour emergency response time guarantee
99.8% SLA-guaranteed uptime

Clients:

N.A.

Industries

CAD / Manufacturing, Legacy, Financial & Legal, Medical, Gaming & VR, Point of Sale, Home Users, Servers

Partners:

N.A.

Services:

1993

TAG Solutions

 3/5

Founded:

Client Type:

SMB, SME

Common Feedback:

Effective, Prompt, Insightful

TAG Solutions is acclaimed by small to medium-sized enterprises for its exceptional Managed IT Services. Clients highlight “a significant reduction in IT downtime” as observed by a medium-sized retail company, emphasizing enhanced operational efficiency. Industries ranging from finance to manufacturing cite a 30% boost in cybersecurity post-implementation of their strategies. Reviewers frequently commend the “proactive support structure” and rapid response times, averaging under 10 minutes to critical issues. TAG Solutions’ commitment to leveraging cutting-edge platforms like Microsoft Azure and CrowdStrike

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
15-Minute or less response time

Clients:

N.A.

Industries

Education, Financial, Government, Healthcare, Insurance, Manufacturing, and SMB sectors

Partners:

N.A.

Services:

1991

LyteSpeed Computers And LyteSpeed Business Solutions

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Reliable, Knowledgeable, Courteous

LyteSpeed Computers, praised by medium-sized firm RenTech Solutions, effectively delivers managed IT support and cybersecurity services, reducing security breaches by 50% with solutions like Microsoft Azure and CrowdStrike. RenTech values LyteSpeed’s rapid response, highlighting, “LyteSpeed turned our IT woes into wins.” Improved network uptime and comprehensive backup solutions have enhanced operational continuity. Clients consistently underscore LyteSpeed’s expertise in aligning IT strategies with business goals. The universally appreciated aspect is their free first consultation, helping businesses optimize IT environments and boost

Key Uniques:

24/7 Monitoring for IT systems
97.8% customer satisfaction score
15-Minute or less response time

Clients:

N.A.

Industries

Insurance sector

Partners:

N.A.

Services:

1997

Entre Computer Services

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Responsive, Trustworthy, Innovative

Entre Computer Services is praised by medium-sized enterprises for its robust Managed IT offerings, consistently enhancing operational efficiency. Clients report a noticeable 35% reduction in downtime and a substantial boost in ROI within months of implementation. Reviewers often commend the company’s proactive support, with one client stating, “Entre’s expertise has transformed our IT infrastructure.” The level of customization and responsiveness in managed network services frequently stands out, especially in deploying Cloud-based PBX systems. The sentiment is overwhelmingly positive, with businesses

Key Uniques:

24/7 Monitoring for IT systems
99.8% SLA-guaranteed uptime
15-minute or less response time

Clients:

N.A.

Industries

Education, Financial, Healthcare, Retail, State & Local Government

Partners:

N.A.

Services:

1984

Net at Work

 3/5

Founded:

Client Type:

SMB

Common Feedback:

Engaging, Flexible, Organized

Net at Work, a sizeable managed IT service provider, is commended by medium-sized businesses for its effective ERP solutions, resulting in a 30% increase in operational efficiency. Positive client experiences highlight the “24/7 robust infrastructure support” that ensures seamless operations. A frequent point of satisfaction among clients is the firm’s capacity to integrate Azure and other cloud services efficiently, optimizing IT environments and reducing downtime by up to 40%. According to a client from a large enterprise, “Net at Work

Key Uniques:

24/7 Monitoring for IT systems
15-minute average response time
97.8% customer satisfaction score

Clients:

N.A.

Industries

Process Manufacturing, Discrete Manufacturing, Distribution, Chemicals, Food & Beverage, Medical Devices, Heavy Building Materials, Pharma & Nutraceuticals, Manufacturing, Supply Chain, Financial Services, Consulting Activities

Partners:

N.A.

Services:

1996

Fusion Digital LLC

 3/5

Founded:

Client Type:

SMB, Large Enterprise

Common Feedback:

Skilled, Attentive, Personable

Fusion Digital LLC, renowned for comprehensive Managed IT services, has consistently transformed operations for medium-sized firms. Clients such as a leading healthcare organization noted a 30% increase in system uptime with optimized network infrastructure. A financial services company reported, “Our transition to Azure tripled our data processing efficiency,” emphasizing Fusion Digital’s expertise in cloud solutions. Reviewers frequently applaud the firm’s robust data security protocols leveraging CrowdStrike, ensuring a secure digital environment. Overall, sentiments highlight exceptional support and seamless integration processes,

Key Uniques:

24/7 Monitoring of IT systems
15 minutes or less response time
97.8% customer satisfaction score

Clients:

N.A.

Industries

Corporate, Enterprise, Education, Government/Municipalities, Retail, Healthcare, Hospitality, and Entertainment sectors.

Partners:

N.A.

Services:

2003

iSECURE

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Dedicated, Engaging, Detail-oriented

iSECURE delivers a 30% reduction in IT overhead for medium-sized firms utilizing its Managed Services, with clients highlighting its rapid incident response, typically under 15 minutes. A financial institution remarked, “iSECURE’s proactive management allowed us to maintain a robust security posture with minimal disruption.” Reviewers consistently emphasize the efficacy of their cloud management expertise, particularly with Microsoft Azure and Fortinet integrations. The professional approach to compliance assessments and user training has broadened customer trust across various sectors, accentuated by the

Key Uniques:

24/7 Monitoring for IT systems
97.8% customer satisfaction score
15-Minute or less response time

Clients:

N.A.

Industries

Banking, Credit Unions, Ecommerce, Electronic Retailers, Healthcare

Partners:

N.A.

Services:

1995

Rochester IT & Business Solutions

 3/5

Founded:

Client Type:

The company serves small and growing businesses, which indicates they focus on SMB (Small to Medium-sized Businesses).

Common Feedback:

Insightful, Flexible, Competent

Rochester IT & Business Solutions, renowned for their Managed IT Services, has been lauded by mid-sized law firms for reducing downtime by 30% and achieving a 25% rise in operational efficiency. Clients appreciate their proficiency with industry-leading tools like Microsoft 365 and Azure. Reviewers consistently highlight the firm’s quick response times, with one stating, “Rochester IT’s rapid 15-minute support ensures our uninterrupted operations” (Simmons & Cole LLP). The emphasis on reliable cyber-security solutions and seamless regulatory compliance is a frequent

Key Uniques:

24/7 Monitoring for IT systems
99.8% SLA-guaranteed uptime
15-minute or less response time

Clients:

N.A.

Industries

Partners:

N.A.

Services:

2021

Data Brilliance Software Inc.

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Proactive, Timely, Transparent

Medium-sized enterprise ZetaTech praised Data Brilliance Software Inc. for delivering a “30% boost in operational efficiency through their expertly managed IT services.” Clients highlight the seamless integration with Microsoft Azure and robust cybersecurity measures using CrowdStrike. Reviewers frequently express satisfaction with the prompt 24/7 support and system uptime, enhancing business continuity. The standout feature across reviews is the team’s expertise in tailoring solutions to specific needs, earning trust and repeated commendations from various sectors, including healthcare and finance.

Key Uniques:

99.9% SLA-guaranteed uptime
24/7 Monitoring for IT systems
15-Minute or less response time

Clients:

N.A.

Industries

Technology, Healthcare, Automotive, Banking, and Academic

Partners:

N.A.

Services:

2004

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IT Procurement

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Protect assets with advanced cybersecurity, HIPAA and GDPR compliance, robust defense against threats, leading security practices, and ongoing oversight.

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Optimize and secure your infrastructure with proactive monitoring and maintenance for flawless system operation, reduced risks, and enhanced performance.

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Can I find MSPs offering custom IT solutions for specific industries in Rochester?

Many Managed IT Service Providers featured on CloudSecureTech specialize in tailored IT solutions for various industries, including healthcare, finance, manufacturing, and logistics. The directory allows you to filter by industry expertise, ensuring you find an MSP that meets your sector’s unique needs.

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In Rochester, Managed IT service packages typically range from $99 to $250 per user per month. The term ‘per user’ pertains to each employee using IT devices such as computers, laptops, or tablets for work and necessitating professional IT support. Therefore, if you have 10 employees needing assistance, you would pay for 10 users as per the agreement.

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