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managed IT services provider (MSP) is most often information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP

According to the SLA, managed service providers

The SLA defines exactly what services will be furnished and the degree they will be offered, as well as metrics for measuring the success of these services.

In-Depth
Diagnosis

Cloud computing has allowed managed IT services to expand beyond the regions and borders that would constrain the average break/fix IT through the adoption of Software as a Service (SaaS) technologies

Scientific & Data-Driven Approach

Whether you’re a business executive or a seasoned IT pro, using managed services can make your job easier. When effectively executed, a Managed Service (MS) is like gaining the capability of an IT Department

Assessing
the Need

This shows up often when IT professionals notice a decline in the current repository of knowledge, reducing the quality of IT service to your company. Other symptoms of a need for an MS include

Quickly Identify Problems and Solutions

Managed Service models have evolved over time, and the seasoned providers have perfected their delivery. It is very effective for a business

Achieve Lasting
Success

Small program used by MSPs to remotely gather information about the status of machines and devices. Once installed, it allows MSPs to manage systems, update programs, and resolve issues.

Why Should You Care About
Managed IT Services?

3400+

Diagnostic Managed IT Experts

600

Solved issues in the last 3 months

1400

Tickets resolved per week

160

Organizations worked with

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Stop fixing the same recurring issues and prepare your organization for long-lasting success.

Relies on their IT Infrastructure to properly support their daily business processes

For most business services, IT underpins the business engine. From software to hardware and the skills required to keep the service running, a company could invest significant capital in building and maintaining the in-house support staff. However, given the maturity of the managed service models and the shift to virtualization and cloud, the need for on-site IT staff can be limited to the exceptions where operational sensitivity justifies it. To ensure greater IT cost predictability amid uncertain requirements, a company may consider leveraging managed service experts.

Seeing is Believing

Have you ever tried navigating an unfamiliar destination without a map or directions? 

Our organizational development services will help take the blindfold off, in order to get you where you need to be.

360° Visibility

Gain deep insight into the challenges holding your organization back – beyond problems with employee skill gaps.

Clear Roadmap

Get a clear vision of where you are, what you need to do, and what success looks like when you’ve finally arrived.

Executive Managed IT Services You Can Count On

Better Cost Control

Cost factors for a business service depend on an organization’s requirement for availability and criticality of a particular service.

The typical cost components of an IT department, including training, equipment and personnel, are absorbed by the MSP and presented as a fixed monthly charge to the company. This helps in effectively predicting costs every month when budgeting. Depending on the future requirements and the speed of the your organization’s IT maturity, the managed service can scale to address such scenarios. The biggest benefit is that a company can decide how much to scale based on factors that may include finance and the CIO’s strategic vision. IT Service interruptions and outages can also be prevented, thus mitigating the risk of further losses. In terms of the energy company, the client went from multiple daily outages to one scheduled outage a month.

Are You Ready to Drive Success in Your Organization?

Fixing your problems is first knowing what the real problems are – we use a comprehensive diagnostic method to uncover problems you aren’t yet aware of.

Disparate ideas and inability to align on strategy is holding your company back. Take your first step towards organizational harmony today.

In simple terms, Managed IT Solutions, or Managed Services, allow a business to hand over its IT operations by having a service provider take care of everything. This off-premise service provider is also known as a Managed Services Provider (MSP).

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