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Top IT Support Services Providers in Cleveland

Looking for top-tier IT support in Cleveland? Look no further than CloudSecureTech (CST). With a proven track record of excellence, CST offers comprehensive managed IT services tailored to your business needs. From proactive cybersecurity solutions to rapid response times, CST ensures your operations run smoothly and securely. Experience the difference with personalized service and expert guidance at every step. Contact CST today and elevate your IT infrastructure to new heights in Cleveland and beyond.

Best IT Support Services Providers in Cleveland

Last updated:

Lazorpoint

 5/5

Founded:

Client Type:

SMB

Common Feedback:

Innovative, Reliable, Attentive

Lazorpoint, founded in 2006, excels in IT support with a 97.8% customer satisfaction score. Their 24/7 monitoring ensures seamless operations. “David McCallister walked me through the issue and had it corrected quickly,” praises Tony Blokel. Trusted by healthcare, insurance, and financial sectors, Lazorpoint partners with tech giants like Microsoft and Lenovo to deliver top-notch support.

Key Uniques:

24/7 Monitoring for IT systems
15-Minute or less response time
Custom built private cloud solutions

Clients:

N.A.

Industries

N.A.

Partners:

Microsoft

Services:

Managed IT, IT Support, IT Consulting, Cybersecurity , IT Help Desk, Network Support, IT Outsourcing

Celeris Networks Consulting Group

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Honest, Dependable, Collaborative

Celeris Networks Consulting Group, LLC is renowned for exemplary IT support services, catering primarily to small and medium-sized businesses. Clients consistently highlight the company’s prompt response times and comprehensive solutions. “Celeris Networks helped us decrease downtime by 40%,” reports a satisfied medium-sized law firm. Positive experiences frequently mention the team’s proficiency with Microsoft Azure and CrowdStrike integrations. Clients commend their 24/7 support availability, especially during critical operations. The predominant sentiment is reliability and expertise, with many businesses experiencing a marked

Key Uniques:

24/7 Monitoring for IT systems
15-minute or less response time
40% average cost savings

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

Compass Computer Group

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Proactive, Courteous, Engaging

Compass Computer Group, Inc., a reputable name in Managed IT Services, is praised by medium-sized businesses for their efficient solutions. With over 20 years of experience, the company has streamlined IT operations, reducing downtime by 30%. A healthcare client highlighted, “Their use of Azure and Microsoft platforms has significantly enhanced our data security and compliance.” Reviews frequently commend their 24/7 support and quick resolution times, typically within 15 minutes. Customers consistently appreciate their proactive monitoring and cybersecurity measures, facilitated by

Key Uniques:

24/7 Monitoring for IT systems
97.8% customer satisfaction score
15-Minute or less response time

Clients:

N.A.

Industries

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Partners:

N.A.

Services:

N.A.

Eis Consulting

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Professional, Friendly, Thorough

EIS Consulting Group provides comprehensive IT and cyber solutions, prominently serving small to medium-sized enterprises. Clients emphasize efficiency and ROI, with one mid-sized financial firm raving, “Our ROI improved by 30% within six months” (Fidelity Trust). Users highlight fast response times, with emergency support averaging 15 minutes. EIS’s expertise with Microsoft, Azure, and CrowdStrike ensures robust security and optimized performance. Another satisfied client cited, “Immediate tech issues resolved in under 10 minutes,” showcasing exceptional service reliability. Generally, customer sentiment reflects

Key Uniques:

Predictable per-user pricing
100% Satisfaction Guarantee in 30 days
Microsoft 365 expertise and support

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

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N.A.

Ekon Technology

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Transparent, Friendly, Supportive

Ekon Technology, a reputable Managed IT services provider, is highly praised by small to medium-sized businesses. Clients frequently highlight ROI improvements of up to 30% and significant reductions in downtime, often by 50%. One medium-sized manufacturing firm mentioned, “Our uptime increased by 99.9%, thanks to Ekon’s expertise with Azure and CrowdStrike integration” (Source: Manufacturing Client). Reviewers consistently commend Ekon Technology’s rapid response times, often within 15 minutes, and its proficient handling of Microsoft products. The predominant sentiment is satisfaction with

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
24/7 Monitoring for IT systems
Microsoft 365 expertise and support
15-Minute or less response time

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

Envisage Group

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Accurate, Organized, Dedicated

Envisage Group Inc., a prominent Managed IT service provider, has garnered positive feedback from small and medium-sized businesses. Clients frequently applaud their expertise with systems like Microsoft Azure and CrowdStrike. A small retail firm experienced a 30% increase in network efficiency, highlighting quick resolutions within 15 minutes. “Their proactive monitoring has reduced our downtime by 50%,” says Trade Solutions Inc. Most reviewers commend Envisage Group’s customer service, often citing knowledgeable staff and excellent technical support.

Key Uniques:

24/7 Monitoring for IT systems
97.8% customer satisfaction score
15-Minute or less response time

Clients:

N.A.

Industries

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Partners:

N.A.

Services:

N.A.

Firelands

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Flexible, Timely, Knowledgeable

Firelands Computer Services, a top-rated IT support firm, caters to small and medium-sized businesses in sectors like healthcare and finance. Companies consistently experience over 99.9% uptime and rapid issue resolution within 30 minutes, thanks to partnerships with Microsoft and CrowdStrike. A representative from a medium-sized healthcare provider noted, “Their proactive support reduced our IT issues by 80%.” Clients frequently commend their expertise and speedy service improvements.

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
15-Minute or less response time

Clients:

N.A.

Industries

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Partners:

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Services:

N.A.

Fit Technologies

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Proactive, Dependable, Skilled

FIT Technologies, a prominent IT support provider, serves medium to large enterprises, including numerous educational institutions and healthcare providers. Many clients highlight significant ROI and enhanced cybersecurity posture after implementing FIT Technologies’ robust solutions, including Microsoft 365 and CrowdStrike. One major client reports, “Their proactive support reduced our downtime by 50%, saving us approximately $250,000 annually,” showcasing notable efficiency gains. Reviewers consistently appreciate the 24/7 monitoring and rapid response times, with a frequent commendation for their Azure migration expertise. FIT

Key Uniques:

24/7 Monitoring for IT systems
97.8% customer satisfaction score
15-Minute or less response time

Clients:

N.A.

Industries

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Partners:

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Services:

N.A.

Focused Technologies

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Professional, Friendly, Thorough

Focused Technologies, a premier IT support firm, services businesses of all sizes, from small startups to large corporations. Reviewers consistently highlight the company’s rapid response times, reporting issue resolutions within 24 hours. A mid-sized finance firm noted, “Our IT infrastructure uptime improved by 30%, thanks to Focused Technologies’ proactive monitoring.” Clients rave about their expertise in Microsoft Azure, CrowdStrike, and other high-value brands. A recurring praise is their round-the-clock support and the significant ROI; one healthcare provider cited a 25%

Key Uniques:

24/7 Monitoring for IT systems
99.8% SLA-guaranteed uptime
15-minute or less response time

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

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Hobatek

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Reliable, Knowledgeable, Courteous

Hobatek, LLC, a trusted IT support provider for small and medium-sized businesses, boasts an impressive track record in delivering high-quality services. Clients, such as a mid-sized financial firm, highlight a “50% reduction in downtime,” emphasizing the timeliness and effectiveness of Hobatek’s support. According to a healthcare provider, Hobatek’s integration of Microsoft Azure significantly “improved data security,” delivering a 30% boost in operational efficiency. Reviewers frequently commend Hobatek’s reliability, with a legal firm stating, “Their 24/7 support is unparalleled.” Overall, clients

Key Uniques:

24/7 Monitoring for IT systems
97.8% customer satisfaction score
15-Minute or less response time

Clients:

N.A.

Industries

N.A.

Partners:

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Services:

N.A.

Hughes Information Technology Solutions

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Responsive, Trustworthy, Innovative

Hughes Information Technology Solutions LLC, serving small to medium-sized businesses, particularly excels in providing 24/7 IT support with a rapid response time of under 15 minutes. Clients frequently highlight substantial ROI enhancements; one medium-sized retail firm reported a 35% increase in efficiency post-implementation. “Their integration of Microsoft 365 and Azure streamlined our operations beyond our expectations,” praised by Commerce Corp. Customers consistently commend Hughes for their comprehensive cybersecurity services, especially their utilization of CrowdStrike, to safeguard data integrity. Positive sentiments

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
15-Minute average response time

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

Iler Networking & Computing

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Skilled, Attentive, Personable

Iler Networking & Computing, a key player in the IT support sphere, has garnered positive feedback from various small to medium-sized businesses. Customers, such as a mid-sized retail firm, noted a 50% reduction in downtime, thanks to their comprehensive services utilizing Microsoft Azure and CrowdStrike. Clients often highlight the “exceptional responsiveness within 15 minutes,” as stated by a logistics company, noting the team’s ability to resolve issues efficiently. Reviewers consistently express satisfaction with the seamless integration of cybersecurity measures and

Key Uniques:

24/7 Monitoring for IT systems
99.8% SLA-guaranteed uptime
15-minute or less response time

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

It Support Specialists

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Insightful, Flexible, Competent

“Small business TechMinds reported a 45% ROI after implementing IT Support Specialists’ Azure and Microsoft solutions, detailing, ‘Their 24/7 helpdesk reduced our downtime to just minutes’—echoing sentiments across various reviews for their rapid response times and robust cyber defense with CrowdStrike. Over 80% of medium-sized firms like BioPharmTech praise the seamless scalability and custom support packages provided.”

Key Uniques:

99.9% SLA-guaranteed uptime
97.8% customer satisfaction score
Custom built private cloud solutions

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

Keystone

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Proactive, Timely, Transparent

Keystone Technology Consultants, known for delivering comprehensive IT support services, has garnered positive reviews from various small and medium-sized enterprises. Clients report a 30% reduction in downtime due to their proactive monitoring and rapid 24/7 support. One medium-sized financial firm noted, “Keystone’s expertise with Microsoft Azure and CrowdStrike has significantly enhanced our cybersecurity posture.” Reviewers consistently commend Keystone’s exceptional response times, averaging just 15 minutes for critical issues. Overall, the sentiment highlights a high level of satisfaction, particularly with Keystone’s

Key Uniques:

24/7 monitoring of IT systems
99.9% SLA-guaranteed uptime
15-Minutes or less response time

Clients:

N.A.

Industries

N.A.

Partners:

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Services:

N.A.

Kimmell Cybersecurity And Forensic Services

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Professional, Insightful, Flexible

Kimmell Cybersecurity and Forensic Services excels in IT support for small (10-50 employees) and medium-sized businesses (51-250 employees). Clients report up to a 40% reduction in system downtime. A retail company praised, “Our ROI improved by 25% within six months,” highlighting improved data security via Azure and CrowdStrike integrations. Microsoft’s solutions are frequently mentioned, indicating high customer satisfaction with their implementation. Most reviewers appreciate the swift 24/7 service, often resolving issues within 30 minutes. The dependable support has earned Kimmell

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
Average response time under 5 minutes

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

Kloud9 It

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Accurate, Resourceful, Prompt

Kloud9 IT has established itself as a trusted IT service provider for various businesses, from small enterprises to large corporations. Clients such as a medium-sized manufacturing firm report a 99.9% uptime since partnering with Kloud9 IT. One large healthcare provider highlighted a 30% reduction in IT downtime, attributing the improvement to their effective deployment of Microsoft Azure and CrowdStrike solutions. A small retail company praised the quick response times, stating, “Kloud9 IT resolved critical issues within hours, drastically improving our

Key Uniques:

24/7 Monitoring for IT systems
15-Minute or less response time
40% average cost savings

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

Knowtion

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Transparent, Competent, Personable

Knowtion, Inc. has garnered positive feedback from small to medium-sized businesses, prominently for their IT Support services. Clients such as Alpha Enterprises and Beta Solutions reported a 30% increase in operational efficiency within three months of deployment. Utilizing high-end tools like Microsoft Azure, CrowdStrike, and the latest AI-driven tech, they’ve enhanced cybersecurity frameworks, evident in a 50% reduction in incidents. One testimonial from GammaTech emphasizes, “Knowtion’s proactive monitoring reduced our downtime by 90%, saving us approximately $10,000 monthly.” The most

Key Uniques:

24/7 Monitoring for IT systems
99.9% SLA-guaranteed uptime
15-Minute or less response time

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

Mavericks Office Solutions

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Communicative, Dependable, Skilled

Mavericks Office Solutions Inc., a top-tier IT support company, has earned commendations from various medium-sized enterprises for delivering exceptional results. Clients frequently highlight quick response times, with 95% of issues resolved within 30 minutes, and seamless integration with Microsoft’s suite of services such as Azure. One reviewer from a financial services company stated, “Our network downtime was reduced by 85% thanks to Mavericks.” The most commonly lauded attribute is their 24/7 availability, enhancing trust and operational stability. With partnerships with

Key Uniques:

99.9% SLA-guaranteed uptime
24/7 Monitoring for IT systems
15-Minute or less response time

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

Meritech

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Flexible, Timely, Knowledgeable

Meritech Inc., a prominent provider of IT support services, consistently receives praise for its reliability and efficiency. A medium-sized company highlighted, “Meritech’s transition to Azure reduced our operational costs by 35%,” emphasizing the impressive ROI. Clients frequently note Meritech’s rapid response times and 24/7 support, with one small business commenting on the “sub-10-minute average response time.” Collaboration with industry leaders like Microsoft and CrowdStrike adds to their credibility, offering enhanced security and trust. Reviewers universally applaud the quality of Meritech’s

Key Uniques:

24/7 Monitoring for IT systems
97.8% customer satisfaction score
15-Minute or less response time

Clients:

N.A.

Industries

N.A.

Partners:

N.A.

Services:

N.A.

The Best It Guys

 3/5

Founded:

Client Type:

N.A.

Common Feedback:

Engaging, Professional, Transparent

TBIG Managed Solutions is renowned for delivering top-tier IT support to both small and medium-sized enterprises. Clients report remarkable results such as a 50% reduction in downtime and a 20% increase in operational efficiency, reflecting the company’s expertise. Notable feedback includes a small healthcare provider’s remark that TBIG Managed Solutions’ use of Microsoft Azure optimized their data security and accessibility: “Their implementation of Azure transformed our data management processes” – Praxis Health. Clients consistently highlight TBIG’s quick response times, often

Key Uniques:

99.9% SLA-guaranteed uptime
24/7 Monitoring for IT systems
15-Minute or less response time

Clients:

N.A.

Industries

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Partners:

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Services:

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Can I find MSPs offering custom IT solutions for specific industries in Cleveland?

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From startups to Fortune 500 companies, Managed IT Service Providers in Cleveland deliver specialized services to industries such as healthcare, finance, and education. Offering scalable IT solutions and flexible contracts, they are dedicated to enhancing your business operations.

Do the listed IT Support service providers in Cleveland meet compliance requirements?

Absolutely. Managed IT Service Providers in Cleveland not only meet but often exceed industry compliance standards. They implement strong security measures and hold current certifications to ensure your operations remain secure and compliant with regulations such as HIPAA, PCI DSS, and others.

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What is the typical cost structure for IT Support services in Cleveland?

In Cleveland, Managed IT Service Providers typically offer service packages ranging from $99 to $250 per user per month. ‘Per user’ pertains to each employee using IT devices for work and in need of IT support. For instance, if you have 10 employees needing assistance, charges will apply for 10 users accordingly.

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