Kevin O’Connell is the CEO of PCS Managed Services, a premier Managed Service Provider (MSP) based in Memphis, Tennessee.
A veteran of the Mid-South technology community, Kevin leads PCS Managed Services with a philosophy grounded in “Human-Centric IT.” Recognizing that technology is only as good as the people supporting it, he championed the firm’s “Live Answer” guarantee, ensuring that clients reach a qualified technician in seconds, not hours. Under his leadership, PCS has grown into a strategic partner for over 400 organizations, specializing in Healthcare and Manufacturing.
Leadership & Vision:
The Educator: Kevin is the host of the PCS Managed Services Podcast, where he demystifies complex IT topics from cybersecurity frameworks to pricing models helping Memphis business owners make informed technology decisions.
Community Connector: A strong advocate for local professional development, Kevin actively promotes the Memphis Technology Ecosystem, encouraging business leaders to engage in live industry events to foster innovation and collaboration.
Operational Excellence: With over 30 years of institutional history at PCS, Kevin focuses on aligning IT strategy with business goals, helping companies transition from reactive “break-fix” models to proactive growth engines.
Kevin O’Connell is the CEO of PCS Managed Services, a premier Managed Service Provider (MSP) based in Memphis, Tennessee.
A veteran of the Mid-South technology community, Kevin leads PCS Managed Services with a philosophy grounded in “Human-Centric IT.” Recognizing that technology is only as good as the people supporting it, he championed the firm’s “Live Answer” guarantee, ensuring that clients reach a qualified technician in seconds, not hours. Under his leadership, PCS has grown into a strategic partner for over 400 organizations, specializing in Healthcare and Manufacturing.
Leadership & Vision:
The Educator: Kevin is the host of the PCS Managed Services Podcast, where he demystifies complex IT topics from cybersecurity frameworks to pricing models helping Memphis business owners make informed technology decisions.
Community Connector: A strong advocate for local professional development, Kevin actively promotes the Memphis Technology Ecosystem, encouraging business leaders to engage in live industry events to foster innovation and collaboration.
Operational Excellence: With over 30 years of institutional history at PCS, Kevin focuses on aligning IT strategy with business goals, helping companies transition from reactive “break-fix” models to proactive growth engines.
