Kevin O’Connell currently serves as Chief Executive Officer of PCS Managed Services, a Memphis-based IT services firm with over three decades of experience in managed support, cloud migrations and cybersecurity. Under his leadership, the company emphasizes rapid response (averaging six-second phone calls) and high first-contact resolution rates for small- and mid-sized businesses. He guides the firm’s focus on scalable infrastructure, regulatory-compliance frameworks (including HIPAA, PCI and NIST) and tailored service models that deliver predictable IT outcomes. His executive role centers on aligning IT operations with business strategy to minimize risk, reduce spend and support growth across the Mid-South market.
Kevin O’Connell currently serves as Chief Executive Officer of PCS Managed Services, a Memphis-based IT services firm with over three decades of experience in managed support, cloud migrations and cybersecurity. Under his leadership, the company emphasizes rapid response (averaging six-second phone calls) and high first-contact resolution rates for small- and mid-sized businesses. He guides the firm’s focus on scalable infrastructure, regulatory-compliance frameworks (including HIPAA, PCI and NIST) and tailored service models that deliver predictable IT outcomes. His executive role centers on aligning IT operations with business strategy to minimize risk, reduce spend and support growth across the Mid-South market.
