Gary Harlam is the President and Owner of Technology Advisory Group (TAG), a premier Managed Service Provider (MSP) based in Warwick, Rhode Island.
A graduate of Bryant University, Gary founded TAG in 1996 with a mission to bring enterprise-level technology to New England’s small businesses. Over the last 25+ years, he has grown the firm into one of Rhode Island’s most respected IT partners, consistently earning “Best Place to Work” honors from Providence Business News. Gary is a vocal advocate for ethical business practices in the IT industry, best known for his “No Handcuffs” service model.
Leadership & Values:
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The “Earn It” Philosophy: Gary famously rejects the industry standard of long-term lock-in contracts. Instead, he championed TAG’s month-to-month agreement structure, operating on the belief that his team must earn the client’s business every 30 days.
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Local Pillar: As a long-time leader in the Central Rhode Island Chamber of Commerce, Gary is deeply embedded in the local economy, advising businesses in Providence and Worcester on how to leverage technology for growth.
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Family-Driven: Leading a family-operated business (alongside Director of Sales Jason Harlam), Gary offers clients a level of personal accountability and stability that private-equity-backed competitors cannot match.